Return Policy

At Coffee by KADA, we strive to provide the highest quality products and exceptional customer service. We want every customer to be satisfied with their experience at our establishment. However, it is important to note that we do not offer refunds as a standard policy. Instead, we are committed to resolving any issues or concerns that may arise to the best of our abilities. If you are unsatisfied with your drink, we have the following options available:

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1. Remake: If there is an issue with the taste, temperature, or any other aspect of your drink, we will gladly remake it for you. We want to ensure that you enjoy your beverage to the fullest.

2. Alternative Options: In cases where we are unable to remake your drink to your satisfaction, we will offer alternative drink options from our menu. We have a wide variety of choices available, and our staff will be more than happy to assist you in finding a suitable replacement. Please note that our refund policy applies to all menu items.

 

Additionally, any refund requests must be made in-person and brought to the attention of our staff immediately. We appreciate your understanding and cooperation regarding our refund policy. Our primary goal is to ensure your satisfaction and provide you with a positive experience at Coffee by KADA. If you have any questions or concerns, please don't hesitate to reach out to our team. Thank you for choosing Coffee by KADA. We look forward to serving you!

 

Sincerely, Coffee by KADA